Job Details




£55000 - £60000 per annum



Job Details

Senior HR Shared Services Advisor- 12MFTC
Central London/Hybrid model
£55,000-£60,000 + Bonus
Network HR are leading an exciting search for a Senior HR Shared Services advisor to join a global financial services firm on a 12-month fixed term contract. This role sits within the London HR Shared Services Team in the UK, servicing all UK employees and London based HR Team. This is a key, client-facing role, delivering quality HR Shared Service support and advice to all employees and HR. You will be the first point of contact for HR Shared Services support and will be responsible for establishing and preserving strong relationships with internal clients, providing accurate and timely customer service and resolving HR transactions and administration, including complex issues, within agreed service levels. The successful Senior HR Advisor will take ownership and accountability for managing the resolution of customer issues.
As the subject matter expert, you will also support the business and HR team in relation to Employee Relations activity. You will be responsible for professional case management to Line Managers through the HR Shared Service team working within the wider HR team on more complex matters that fall within the remit of the HR Shared Services team. You will coach and support managers across the business to resolve routine queries and ER cases with support on escalated cases from within the HR Shared Services team where required.
What experience you will need:
• Financial services experience will be highly advantageous for this appointment
• Previous experience in HRSS team or a HR operations Team.
• Proven track record of handling your own ER casework
• Personable, responsive and client centric. Able to work collaboratively with business managers to provide good HR counsel.
• Able to understand and interpret HR policies to business managers
If you feel that this opportunity is of interest, then please share an updated cv with or apply following the link.

Charlie Garside 268

Ref: 268280487