Sales and Services Office Administrator

We have partnered with a forward thinking dealership, that has over 40 years of experience in the heavy plant, new and used equipment services industry and is looking to grow their team with the addition of a Sales and Services Office Administrator across the two departments. The Sales and Services Office administrator would have experience in an administrative position, knowledge of heavy plant equipment and the ability to work in a fast pace environment.
 
Role: Sales and Services Administrator
Salary:  £25,000 - £30,000 per annum
Location: Within a reasonable commute of Corby
 
Responsibilities for Sales and Services administrator:

• Weekly stock checks and list distribution to the sales team
• Processing deal sheets and ensuring trade-in machine details are accurate
• Conducting HPI checks on trade-in equipment
• Calculating salesperson commissions
• Coordinating invoicing with customers and finance companies
• Liaising with the internal finance team on trade-ins, finance invoicing, and subsidy claims
• Registering machines on manufacturer and internal systems
• Purchasing warranty packages and applying for OEM rebates
• Managing engine warranty registrations
• Hire fleet invoicing and managing hire contracts
• Providing cover for the Sales Office Controller when required
• Uploading machine services to the manufacturer portal
• Installing sold machines on the manufacturer platform and dealer management system
• Liaising with the warranty team for warranty job invoicing
• Monitoring machine performance and communicating with customers
• Purchasing service-related items and managing purchase order allocations with internal finance
• Assisting with incoming customer calls as a second point of contact
• Providing cover for the Service Controller during absence

Key Competences for Sales and Services Office Administrator:

• IT literate, strong knowledge of all Microsoft packages including Excel and teams
• Ability to multitask and manage time effectively under pressure
• Full UK Driving licence
• Previous experience in plant machinery or agricultural or automotive
• Strong organisational skills
• Strong communication skills
• Attention to detail
• Process driven

 
Please apply online or email Harriett.Green@elitecn.co.uk